Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Time
We offer the following shipping options:
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Standard Shipping: Delivery within 5-8 business days.
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Express Shipping: Delivery within 2-3 business days (where available).
Delivery times may vary depending on your location and unforeseen delays (e.g., customs clearance, carrier delays).
Shipping Costs
Shipping costs will be calculated and displayed at checkout based on your location and the selected shipping method.
International Shipping
We ship to most countries worldwide, including all EU member states, the United States, Canada, Australia, and more. Customs fees, import duties, and taxes may apply depending on your country’s regulations. These costs are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and link to monitor your shipment.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at Lanvi@mail.de immediately. We will work with the carrier to resolve the issue promptly.